Returns & Exchanges
At Cozey Maison, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all eligible furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to ensure a smooth and stress-free return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding and hardware included to ensure they arrive back safely.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
